Frequently Asked Questions

The FAQ's module allows the administrator(s) to create a set of questions and answers by category for users to find quick answers to their questions that they might have.

Self-Installed Price: $49.00
Hosted Price: $3.00



The FAQ's module allows the administrator(s) to create a set of questions and answers by category for users to find quick answers to their questions; this free up your man-power resources so you do not keep answering the same question over and over.

Highlights

Ratings

Your users will be able to rate FAQ questions & answers for their relevancy to their issues.

Unlimited Categories

The web portal Administrator can create unlimited number of directory categories as needed. These directory categories can be structured up to 4 levels deep.

RSS Feeds

Syndicate your web portal as your web site users/visitors can get an RSS Feed on your FAQ's module that they can use in any RSS Reader which will show them the latest FAQ's that have been posted on your web site, and this translates to more traffic coming to your web portal site.

Access Control

The web portal Administrator can control who has access to certain directory categories within the system and who can view FAQ's on the web site. Any given directory category can be hidden from certain group of members if they these members do not have access to that directory category.

Recycle Bin

All deleted FAQ's are placed in a recycle bin where the Administrator(s) can restore or permanently delete FAQ's.

Change Logs

If a FAQ is modified on your website then the administrator has an option to view previous versions of the FAQ and restore them if necessary.

Activities

When FAQs are saved, viewed or deleted on your website an activity is written for the administrator to search through to view.


Screen Shots


Browser Support:

Browsers Support