FAQ's

Answers to the most commonly asked questions to our support team.


The FAQ's will help you gain a better understanding on what our portal software can offer you for your personal or business need. If you need any additional help; you can always contact us at anytime.

  1. How do I transfer my domain to your name servers?
  2. What about my data security since it is being hosted on SepCity network?
  3. What are the server requirements if I wish to host your software on our own servers?
  4. Can I control access to certain content with your software?
  5. Is your software search engine optimization (SEO) Friendly?
  6. Does your software support RSS Feeds?

How do I transfer my domain to your name servers?

To start a domain name transfer through your domain registrar, you'll need the DNS information. Your domain name record must contain the following name server information:

Primary Server Hostname: ns1.sepcity.com
Secondary Server Hostname: ns2.sepcity.com

What about my data security since it is being hosted on SepCity network?

We are a Microsoft Windows environment hosting services and our servers are backed up daily and are in a secure data center in the United States.

In addition your web site administration control panel is so flexible that it enables you to download any file or content of your web site onto your computer for extra storage purpose.

What are the server requirements if I wish to host your software on our own servers?

  • Microsoft Windows 2012 or later server
  • Microsoft SQL Server 2014 or later
  • Microsoft .NET 4.6 or later

Can I control access to certain content with your software?

There are several areas in our software that you can control which groups of members have access to certain pages / content. You can control access to the whole module / page, or by viewing content in a category or posting content to a module.

In addition to access control you can hide content if a user does not have access or you can show the link and when a user without access clicks the link they will be prompt to upgrade their membership.

Is your software search engine optimization (SEO) Friendly?

All of the content in every module and every page automatically generate meta tags and rewrite the URL to a SEO Friendly URL. For an example if you post an article with the title of "Automotive Information", instead of a user going to www.yourdomain.com/articles.aspx?ArticleID=397478372, the user will go to www.yourdomain.com/articles/397478372/automotive_information/

Does your software support RSS Feeds?

Most of our modules automatically generate RSS Feeds for news, articles, FAQ's, etc. You can also put an RSS Feed link on your pages and we will parse the RSS Feed and display the content on your web page.