Orders/Invoices

Author: Sepcity Support
Category: Members

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Orders/Invoices

The main orders page will show you the 20 newest items that your users have added to their “Shopping Cart”. Orders in the “Shopping Cart” do not appear if the user has paid for the product or service; it only displays all that once was in the cart. Once you receive a payment confirmation from the “Payment Gateway" that you are using then you must check the boxes and mark the order as “Paid”. Orders that remain unpaid for 90 days will be deleted from the database.

Recurring

Once you click the “Recurring” button, you will see any order that was marked as “Paid” that has a recurring price to them. The “Recurring” function shows their next recurring price that the user owes, so if it’s a monthly purchase then you will see their following payment. So once you receive an order confirmation from your “Payment Gateway” then you need to mark the following payment as “Paid”.

Non-Paid

This screen shows everything in the “Shopping Cart” that is not paid. These can be products that users added to their “Shopping Cart” and left the site for whatever the reason. This does not mean the user is planning on paying or not.

Monthly Stats

This shows a breakdown by monthly of all your orders and the totals you made for the months as long as you been in business.

Insert Order

This is a good feature if you receive orders by phone or something that is not in your shopping mall, so you can insert an order by entering information about the order. You can enter up to 5 products at one time.

Order # - The order number is randomly generated from the database and cannot be changed.

Username - The username that you enter must be a valid username on your website.

Discount Code – A code that is used by the discount system that gives a user a percentage or a fixed price deducted from their total price.

Paid – If the user has paid for this item, leave “Yes” selected, otherwise change this to “No”.

Referral ID – A numeric ID that is used by the Affiliate program if you want to credit one of your affiliates.

Order Date – The date the order was processed (Default is today’s date)

Email an invoice to this user – This will get the user’s email address from the username and send the user an invoice of what they ordered.

You can also customize the “Header” and “Footer” of an invoice, meaning the content shown to a user when receiving an invoice in their email. The “Header” is what is above the items they purchased and the “Footer” is what’s below the items.

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